I have been going to Katy Quick Lube for many many years and have always gotten really good service. Josh was always friendly and helpful. Saturday I was there to get an oil change and no one helped me at all. I continued to say "excuse me" over and over and yet no one helped me. My vehicle was parked at the bay door but they never drove it in. After waiting 20 mins I left. There were 3 guys in the shop standing around talking. I sure do miss the old crew who treated people with respect. I won't be going back at all.
LV, Thank you so much for your feedback! I am so sorry you had a poor experience at Katy Quick Lube in June 2020. I can assure you that the past month, I have been working hard to hire a new crew and am working to bring back the old Katy Quick Lube! We purchased Katy Quick Lube in 2005 and sadly over the past 15 years, I have lost my entire family (most recently was my mom this past year) and I have just been in a position to really step in and make the shop what it was when my dad purchased it and make him proud. Please give us another change and I promise you we will not disappoint you. Courtney McCurley - Owner -Katy Quick Lube
- Katy Quick Lube