Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM

Katy Auto Repair

5

Clean shop, and super quick. Got my inspection done in no time flat. Will definitely return.

3

1

Expensive oil change, terrible vacuum

4

Local business with good foundation. Knowledgeable about service.

1

5

This is a laid-back place that just did the job expected of them and did it right. The prices are decent, and the service is great. I'd come back again.

4

Never had a problem, been using these guys for 3 years for inspections and oil change, fast and good prices. I have had friendly interactions and stale interactions, but never rude to me.

1

Worst service ever. STAY AWAY. Car Inspector takes lunch break in the middle of inspecting my car. When I paid cashier and was leaving, I asked Inspector whether he thought from a customer service perspective, it would have been better to take his break between cars. He told me he doesn't get a scheduled break, is not allowed one, and besides was none of my business as he needs to eat. Call me crazy, but I think a better process would have been to take break ‘between’ cars being inspected, and communicate to customers before they get in line and begin the long waiting process. Inspector then tells me to shut up and get the [email protected]?$ out of here and to never come the [email protected][email protected] back. To make matters worse, their printer didn't work and the emissions report was not furnished, I am guessing this is against the law? But they kept right on selling inspections! I called during the week to talk to the owner, Josh, and he told me he got the story already from his staff (think it was honest?), didn’t need to hear my version, and to never come back as they don't want my business. Imagine getting the F-bomb thrown at you in front of other customers, including kids, and the owner Josh doesn’t care? Guess he leads by example!

1

Do not go here! Your vehical will smell like cigarette smoke since the mechanics smoke while servicing your vehical. They are very unfriendly and take forever to do inspections even if there are no other customers.

5

These guys were polite, reasonably priced and super fast! We told them we needed an oil change, the guy asked which oil we wanted, and that's what they did - change the oil. They didn't look at much else in the car, trying to find something else for us to buy or get fixed, which I really appreciate. (If I want to know about the state of anything else under the hood, I'll ask). Their restroom was clean and we were in & out in under 10 minutes - didn't even have time to eat our sandwiches for lunch.

1111 Katyland Drive Katy, TX, 77493 (281) 391-8000
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