Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM

Katy Auto Repair

5

5

5

5

5

5

They did an excellent job as always

1

Went for oil change, the shop was not busy, waited for almost 15 minutes in the office, no one asked me what I'm here for, or how they. Can help, the guy at the front desk walked in and out the office 4 times, without even talking to me. So I decide to leave, and give my business to some other places that respects clients. Service: Oil change

Mohanda, I am so sorry you had this experience as this is not the way I run my business. If you can email me directly at [email protected] and provide me information on when you visited my shop, I would like to review the video and ensure corrective action is taken. Again, I apologize and appreciate you taking the time to provide feedback so I can implement corrective action. Courtney McCurley - Owner - Katy Quick Lube

- Katy Quick Lube
1

I used to sent all my vehicles to them for inspection. Today I sat there for more that 30 minutes while the employees were just talking outside not working. I asked why they are not working and they said that the only person who does inspection is talking to the boss. I request taliking to the owner and a guy showed up from the back office and instead of appologize for the inconvinience, he questioned me about my time of wait. I left very dissapointed and other customer behind me as well. I took my truck down the road north of Katy Hockley cut offf and they did it fast and cheaper than them. I hope they improve their customer service.

1

Young, slow, unprofessional techs. Better off going to Walmart Very disappointed.

5

State Inspection for $25.50 and I was in and out in 20 mins or so!

1111 Katyland Drive Katy, TX, 77493 (281) 391-8000
Katy Quick Lube is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Katy Quick Lube (281) 391-8000 if you have any issues in accessing any area of our website.